Frequently Asked Questions

Got a question? We've got you covered.

What is eQuip?

eQuip is a peer-to-peer rental platform where you can rent out or hire a wide range of equipment.

How do I sign up for eQuip?

You can sign up via our app or website by providing some basic information.

Is there a fee to join eQuip?

Joining eQuip is free! We only charge a service fee on completed rentals.

What types of items can I rent on eQuip?

You can rent various items like tools, sports equipment, party supplies, and more.

How do I list an item for rent?

Simply take photos of your item, add a description, set a price, and post it on our platform.

How are rental prices determined?

Prices are set by the listers. We recommend competitive pricing for better rental chances.

How do I get paid for my rentals?

Payments are processed through our secure platform and transferred to your account.

What happens if my rented item is damaged or lost?

We offer insurance options to cover such instances. Please refer to our rental agreement for details.

Can I cancel a rental as a lister or renter?

Yes, but please review our cancellation policy for any potential fees or penalties.

How do I find items to rent near me?

Use the geolocation feature in our app to find listings in your vicinity.

Is my personal information secure with eQuip?

Absolutely. We prioritize user privacy and data security.

What are the requirements to rent an item?

You need to be at least 18 years old and agree to the rental terms and conditions.

How do I resolve a dispute with another user?

Contact us for mediation, and we'll help resolve the issue as per our guidelines.

Can I rent out an item for a long term?

Yes, you can set the rental duration according to your preference.

What if I return an item late?

Late returns may incur additional fees as per the rental agreement.

How do I contact a lister or renter?

Use our in-app messaging system for secure communication.

Can I rent out items as a business?

Yes, businesses can list their equipment for rent on eQuip.

Do I need to clean the equipment before returning it?

Yes, items should be returned in the condition they were rented in.

What should I do if I have technical issues with the app?

Contact our support team for assistance.

Can I suggest new features or improvements for eQuip?

Absolutely! We welcome user feedback to improve our platform.

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get back within 24 hours.